Terms of Use

Quelmarivo™ · Customer Care

Terms of Use

Clear information for your Quelmarivo™ shopping experience.

Last updated: October 21, 2026

Website Operator

Quelmarivo™ and quelmarivo.com are owned and operated by Chengdu Hangyu Mike Technology Co., Ltd.

References to “Quelmarivo™,” “we,” “us,” or “our” in these Terms refer to the store operator. References to “you” or “your” refer to a website visitor, customer, or other user of the website.

Acceptance of These Terms

By accessing or using quelmarivo.com, you agree to comply with these Terms of Use and applicable law.

If you do not agree to these Terms, please discontinue use of the website. Purchases are additionally governed by our Terms and Conditions and other applicable store policies.

Eligibility

To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter into a binding agreement in your place of residence.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.

Permitted Website Use

You may use the website for lawful personal shopping, product research, account management, order-related activity, customer support, and other legitimate activities connected with our services.

A limited, revocable, non-exclusive, and non-transferable permission is granted to access and use the website for these purposes, subject to these Terms.

Prohibited Uses

You may not use the website to:

Violate applicable laws or regulations.
Commit fraud or submit false or misleading information.
Attempt unauthorized access to systems, accounts, or data.
Introduce malware, malicious code, or harmful technology.
Interfere with website security, availability, or operation.
Use automated tools to scrape or collect website information without authorization.
Collect another person’s information unlawfully.
Infringe intellectual property, privacy, publicity, or other legal rights.
Misrepresent your identity or relationship with Quelmarivo™.
Use website content or services for unauthorized commercial activity.

We may restrict website access, suspend an account, cancel an affected order, or take other reasonable action if prohibited activity is identified.

Intellectual Property

The Quelmarivo™ name, branding, website design, graphics, photographs, product presentation, text and other protected store content are owned by, licensed to, or lawfully used by the store operator, and protected to the extent provided by applicable law.

Protected website content may not be copied, reproduced, modified, republished, distributed, sold, manufactured, imitated, or commercially exploited without appropriate authorization, except where applicable law permits such use.

Nothing on the website transfers ownership of our intellectual property or the intellectual property of a third party to a user.

Nothing on this website authorizes commercial copying or exploitation of protected store content or product designs without appropriate permission, except where applicable law permits such use.

Accounts & Information Accuracy

Where customer account or checkout features are available, you are responsible for providing current, complete, and accurate information.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account to the extent permitted by applicable law.

Please notify us promptly if you believe your account or order information has been accessed or used without authorization.

Customer Reviews & Content

If the website allows reviews, photographs, comments, questions, or other customer submissions, you are responsible for ensuring that your content is accurate, lawful, and does not violate another person’s rights.

By voluntarily submitting content for publication, you grant Quelmarivo™ a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use that content in connection with operating, improving, and promoting the store, subject to applicable law and our Privacy Policy.

We may decline, moderate, or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.

Product Information

We make reasonable efforts to present website content and product information accurately. However, colors may appear differently because of photography, lighting, screen settings, and display calibration.

Quelmarivo™ offers baby and parenting essentials for everyday care, feeding, comfort, play and outings. Please review the product-specific materials, dimensions, age guidance, compatibility, care and safety instructions before purchase.

Minor differences in color, texture, stitching, finish, dimensions or appearance may occur due to materials, manufacturing tolerances, lighting and screen settings. These do not automatically indicate a defect. Damage, missing parts, functional problems or a material difference from the product description should be reported for review.

Product information may be corrected or updated if an error, inaccuracy, or omission is identified.

Informational Content

Quelmarivo™ offers baby and parenting essentials for everyday care, feeding, comfort, play and outings. Please review the product-specific materials, dimensions, age guidance, compatibility, care and safety instructions before purchase.

Descriptions of comfort, convenience, development or other user experiences provide general product context and do not guarantee a particular medical, therapeutic or developmental outcome.

Website content is not intended to replace medical, legal, financial, or other qualified professional advice.

Third-Party Services

quelmarivo.com uses Shopify and may rely on third-party payment, fulfillment, shipping, analytics, customer-service, communication, security, and advertising providers.

Third-party services, content, availability, security and data practices may be governed by their own terms and policies.

Use of a third-party service does not mean that Quelmarivo™ controls every aspect of that service.

Website Availability

We may update, maintain, modify, restrict, suspend, or discontinue portions of the website where reasonably necessary.

Temporary interruptions may occur because of maintenance, technical problems, security issues, provider outages, system updates, or circumstances outside our reasonable control.

We do not guarantee that every website feature will always be available, uninterrupted, or free from errors.

Website Security

We use reasonable measures intended to support website and information security. However, no website, electronic communication, or online transmission method can be guaranteed to be completely secure.

You are responsible for using reasonable precautions when accessing the website and for protecting your device, account credentials, and personal information.

Purchase Policies

Purchases submitted through quelmarivo.com are additionally governed by the following policies:

Terms and Conditions
Shipping Policy
Return & Refund Policy
Privacy Policy
Payment & Security

If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy will govern that transaction to the extent permitted by law.

Disclaimers & Liability

To the extent permitted by applicable law, the website and its general informational content are provided without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from access to or use of the website.

Nothing in these Terms excludes or limits rights, remedies, warranties, or liabilities that applicable law does not permit to be excluded or limited.

Applicable Law & Disputes

These Terms of Use are subject to applicable law, including any mandatory consumer rights that apply based on the user’s location or relevant circumstances.

If a dispute arises, we encourage you to contact customer support first so that the matter can be reviewed and the parties can attempt to reach a resolution in good faith.

Updates to These Terms

We may update these Terms of Use when our website, technology, services, business practices, or applicable requirements change.

The current version will be published on this page with an updated revision date. Continued website use after an update is subject to the version then in effect, to the extent permitted by applicable law.

The people behind Quelmarivo™

Company &
Customer Care

Official business and customer-support information for the Quelmarivo™ online store.

Our Company

Brand Name
Quelmarivo™
Legal Company Name
Owner
Deng Feng
Business Address
Room 1405, 14th Floor, Building 1, No. 56 Middle Tianhui Street, Chengdu High-Tech Zone, Chengdu, Sichuan, China

Here to Help

Customer Support Email
service@quelmarivo.com
Customer Support Phone
18081164530

Customer Service HoursDaily, 8:00 AM – 10:00 PM

Typical ResponseWithin 24 hours

Quelmarivo™ is owned and operated by Chengdu Hangyu Mike Technology Co., Ltd.